Hanalei Bay Resort
Frequently Asked Questions

Hanalei Bay Resort:

• When is the Restaurant Going to Open?
• Can I walk to the beach?
  
• Does the condo have a good view?
  
• Is the condo a timeshare?
  
• Will I notice any differences renting from you or renting directly from the resort?
  
• Do we get to use the pools, hot-tub, and tennis courts?
  
• Are cooking utensils provided?
  
• Are towels and linens provided?
  
• What about beach towels?
  
• Are roll-away beds, cribs, and high chairs available?
  
• Is there a safe for valuables?
  
• How do I get the keys before I check in?
  
• What about Maid Service?
  
• Are barbecue grills available?
  
• Is there shopping nearby?
  
• Golf Rates?
  
• What is there to do on the island?
  
• How do I get to Kauai?
  
• Do I need to rent a car?
  
• Does Kauai Have A Night Scene?
  
• How Close Is Hanalei Bay Resort to the Princeville St. Regis Hotel?
  
• Driving Directions to Hanalei Bay Resort
  
• Kauai Weather Information.
  
• Hawaii Airline Information.
  
• Is Internet Service Available?
  
• What are the Resort Fees?
  
• Can we walk to the town of Hanalei from the Resort?
  

When is the Restaurant Going to Open? The Bali Hai Restaurant and Happy Talk Lounge were both closed some time ago when Celebrity Resorts got into financial trouble soon after acquiring them. Both facilities were subsequently purchased by a local restaurant owner who was working towards a Grand Re-opening of the Happy Talk when a fire broke out in July of 2011 and did extensive damage to the roof and kitchen of the building resulting in their demolition. Re-construction is planned to start in 2013. We will post more information about an expected opening as soon as we have this information.

Can I walk to the beach? Yes, a paved path leads to a large and lovely white-sand beach just below the resort. This is a great beach for sunning and snorkeling. The Princeville Hotel operates a restaurant here and you can also rent sea kayaks when the bay is calm. The walk down to the beach is about 8-10 minutes or you can have the bellman shuttle you down and back in shuttle (golf) carts.

Does the condo have a good view? The view is spectacular from all our units! The picture on each unit's page is the actual view you will see from the condo.

Is the condo a timeshare? No, the units on this site are all owned as second homes by the individual(s) named on the unit's information page ... outright ... all 52 weeks.

Will I notice any differences renting from you or renting directly from the resort? No, as the guests of an owner, you have the same license to use all the resort's amenities as do guests of the resort operator. An advantage to renting from a private owner through SummitPacific is that you get to see pictures and read descriptions of the actual unit you are renting before you make your reservation. The resort operator will only be able to tell you the type of unit you will be renting.

Do we get to use the pools, hot-tub, and tennis courts? Of course you can, and at no extra charge. You might also want to sign up for some tennis lessons.

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Are cooking utensils provided? Yes, all suites have large fully equipped kitchens. Studio units have kitchenettes. The hotel rooms usually have coffee makers and a mini-fridge.

Are towels and linens provided? The units come with clean towels and linens. A washer and dryer is included in the one and two bedroom suites. Coin operated laundry facilities are also on property.

What about beach towels? You can sign for beach towels at the pool. There is no charge if they are returned, and you can trade them for clean ones each day.

Are roll-away beds, cribs, and high chairs available? Some owners provide rollaways to their guests upon request. If not, deluxe roll away beds, cribs, strollers, wheel chairs, and more are available at ReadyRentals.com. Prices are reasonable and they will deliver right to your vacation rental condo.

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Is there a safe for valuables? Yes, The front desk has safety deposit boxes for guest use.

How do I get the keys before I check in? You pick up the keys from the front desk. The bellman will then shuttle you and your luggage right to your room.

What about maid service? Daily maid service is not included but a mid-stay cleaning can often be arranged through the owner or the owner's house keeper with advance notice.

Are barbecue grills available? Yes, there are gas barbecue grills located near the lower pool. (Just don't do any grilling in your swimming suit.)

Is there shopping nearby? There are several shopping centers on Kauai, including the Princeville Center located at the entrance to Princeville (about 2 miles from Hanalei Bay Resort) where you'll find a grocery store, several small shops, ice-cream, banks, a couple of restaurants, and even a library. You'll find even more shopping in Hanalei town about 6 miles from the resort.

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Golf Rates? Special golf rates are available to guests of the resort. See our Kauai Golf Information page.

What is there to do on the Island? Well, there's sightseeing, shopping, sunning, hiking, snorkeling, swimming, tennis, golf, and exploring beaches and restaurants. You can visit the concierge and information desk on the property and have them assist you with arranging: helicopter rides, boat tours, luaus, golf, surfing, surf lessons, kayaking, scuba diving, horseback riding, canoeing, and all sorts of equipment rentals. They can also provide island information and help steer you to fun things to do.

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How do I get to Kauai?

• United Airlines flies direct to Lihue (LIH) from San Francisco and Los Angeles.
• Alaska Air flies direct to Lihue from Seattle and
• US AIRWAYS also has flights from Phoenix.
  
• Delta Airlines also has flights to Lihue and offers direct flights to Honolulu from Los Angeles, Salt Lake City, Cincinnati, and Atlanta.
  
• go! Airlines flies "inter-island" flights to Kauai from other Hawaiian Islands.
  
• Hawaiian Airlines flies several inter-island flights to Lihue from Honolulu and Maui.
  Flight time to Kauai from Honolulu is about 30 minutes.
• Alaska Airlines flies non-stop from San Jose and Oakland.

Do I need to rent a car? Yes, you will want to rent a car at the Lihue Airport. You'll need it for sightseeing, shopping, and getting around. Nearly all major rental car companies including Avis, Dollar, Alamo, Enterprise and Thrifty are on Kauai. SummitPacific has negotiated discounts with the major companies of up to 70% off normal Hawaii Car Rental rates. You can cancel at any time without penalty. During busy times, cars rentals can become limited, and all the companies usually run out of cars during Christmas and other peak seasons. Reserve your car early through SummitPacific.

Does Kauai Have A Night Scene? Not really ... If you are looking for nightlife, stay in Honolulu.

How Close Is Hanalei Bay Resort to the Princeville St. Regis Hotel? Very close. The two properties are exactly adjacent to each other and little more than a stone's throw away...well okay if you've got a really good arm... However, each property sits on its own bluff and a deep ravine separates the two. Guests easily walk back and forth, or shuttle, using each property's beach access. It takes about 10 minutes to walk from HBR down the beach path to the Princeville's pool; there you can take their elevators up to their lobby, restaurants, conference rooms, etc. Keep in mind that walking back up to HBR is a steep hike in dress shoes; you might consider calling HBR's bellman to meet you at the bottom of the hill for a free ride up.

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Is Internet Service available? Internet Service is Available to each condo suite (not available in all lock-out condo hotel rooms) through Time Warner at $10.40 per day or $40 per week. The internet access fee is paid directly to Time Warner by the guest when they access the internet service. WiFi is available in and around the lobby.

What are the Resort Fees? In addition to any amounts that you pay to the owner to rent their unit, Hanalei Bay Resort has two fees that they also charge to guests that check-in. The first is a $25 "Check-in fee" that compensates the resort for operating the front desk and checking you in. They also charge a "Resort Fee" of $5 per day. This fee covers free parking, free tennis, and free local phone service.

Can we walk to the town of Hanalei from the Resort? Although Hanalei Bay Resort is quite close to the town of Hanalei as the crow flies, it is a long walk. Hanalei Bay Resort is located in the community of Princeville which is on a bluff. The Hanalei River also separates the two areas. The easiest way to get to the town of Hanalei from Princeville is by car and it's about an 8 mile drive on a two lane road, down the bluff and across the Hanalei Bridge. The beach below Hanalei Bay Resort is on the northeast corner of Hanalei Bay and very close to the Hanalei Pier. However, you can only walk as close as the mouth of the river. As long as the river isn't raging, it's just a short swim (or deep wade) to get to the other side.

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